Our Promises aren’t just a strategy to get your business.
- We do what we promise.
- We put things right if we let you down.
- Then we do a little extra to make you happy.
We Call This Our Triple Guarantee
- We promise to say thank you when you refer us to your friends and family… and we’ll say it with cash… and it’s more than a pocket full of change.
- We promise to answer our phone when you call us… even if it’s 2am. If you aren’t happy with our communications we’ll send one of our people round to do half a day in your garden.
- We promise to build your home like we’re building it for ourselves. Actually, we are building it for ourselves. Our entire reputation is based on what we build and we’ll do everything we can to protect that reputation.
To view our full guarantee please click here.
From replacing your windows to building your dream home, we take every single thing we do seriously. If we don’t make you happy, we’ve failed.
- New Home Building – we’re there to help with land selection to happy ever after… every single step of the way.
We’re here for the long haul, so it’s crucial that we have happy customers who tell their friends how we operate. We simply won’t start work until we’re absolutely certain that we know what it is that will make you happy. Your style, your lifestyle, your budget, your expectation… we need to know everything and we’ll spend as much time as it takes to make sure we do.
And we operate with someone we believe is the best finance broker in the business. Someone who really understands construction… and banks, someone who can arrange a total home build finance package that makes sense.
- House and Land Packages that have been carefully designed to save you $s and headaches.
Putting land, home and families together is a jigsaw puzzle and many people see advantages in a total package to save you time and money. Our carefully designed house and land packages can be adjusted to fit with your personal needs and preference.
- Renovation is the solution for those who love their location.
Maybe you just need some simple changes to make your home perfect… like an extension, bigger deck or granny flat for children or parents. We understand how much your home means to you and we take the time to listen to your requirements as well as giving you options. The process is the same for every project we undertake. We spend the time and actively listen to what you want, to turn you from customer to referrer.
- Decks are more than just a platform. We know decks.
When some people build a deck, what they really want is a party… every weekend. Some want to show off their views. Some like breakfast in the open air. And some want the dog to live outside. And some people just want somewhere that’s neither inside nor outside. We understand decks, and we’ll go out of our way to understand exactly what kind of deck you want.
- Maintenance to avoid major facelifts… or worse.
A $165.00 maintenance check could prevent costly major works.
Minor tasks to gutters, bathroom, drainage, paint, footings, flooring, electrical, windows and doors can save you a small fortune… maybe even a large one.
- Window replacements can add serious value… simply.
Add value, add style and better quality by replacing your old windows with new stylish aluminium windows in either single or double glazed. With a small investment this can add a new look and price to your existing home.
- Insulation is key to saving thousands
You can spend too much… and you can spend too little. Platinum can give you advice on getting the spend in balance with the benefit in a new home. Insulation can be added to existing homes. Call us for more information that may suit your specific requirements.
- Property Investment and Development can be very rewarding… financially and personally.
It’s a balancing act, but it’s an act made easier (and safer) with the right kind of advice. We’ve had our own personal success and over a decade’s experience with both investment and development. We’re in an ideal position to show you how to get it right from how to make it a rewarding and profitable experience whether you’re looking at a single investment property or larger development. With experience in the rental market, option contracts, rental purchases, subdivisions, conveyance and strata plans you can rely on our knowledge and experience.
What Our Satisfied Clients Say
Dear Clarissa and Bruce,
I’m writing to thank you for building the beautiful new house for us. It was amazing that your dedicated construction team successfully finished the work within 3 months and within budget, even though the weather was extremely unkind during that period. And the outcome is completely satisfactory.
We found your company to be professional, patient and helpful. The attitude of the Platinum staff is fantastic. We will have no hesitation in recommending your company to everyone.
Having purchased an older house as first home buyers, we discovered a number of serious issues with the property that needed attention.
After being given the proverbial run-around by a number of other people, we had Platinum Homes recommended to us by friends.
Bruce and his team provided friendly, prompt and professional service to assist with our renovations. The quality of workmanship has been great and we received clear updates and explanations as projects progressed – with patience to spare for our many questions!
We highly recommend Platinum Homes and will be return customers for future needs. Our house is now the safe and healthy home that we wanted for our growing family and it looks great too!
My home was badly fire damaged and need rebuilding from the existing floor.
Platinum Homes came along and took care of everything.
They also suggested and made some minor modifications to internal sizes for the better and added built in robes to all bedrooms.
They then suggested that we Render the outside instead of weatherboards and the house now looks great. Platinum Homes did all the extra’s for the insured contract price.
My new home is roomier inside and looks great from the outside and this increased it’s value greatly. I highly recommend Platinum Homes, not just for the quality of their work but also for the ideas they suggested and because they actually cared about the finished product.
“It’s taken us more than ten years to build our reputation and we’ll be buggered if we’re going to do anything to stuff it up now.”
“Our reputation is everything to us… and it’s a reputation we’ll fight to keep with everything we have.
If that means putting every available man and woman on the job to get it done right and on time, that’s what we’ll do.
If that means working into the night, that’s what we’ll do.
If it means driving half an hour to look at your land before you buy. That’s what we’ll do.
If it means answering a call at 2am, that’s what we’ll do.
And if it means that it costs us a little of our own money to make sure you have every reason to recommend us to your family, friends and colleagues, so be it.”